Website Terms & Conditions

Last Updated: 12/11/22.

Website:
By accessing this website, you agree to the following terms and conditions. All of the images, audio, text, eBooks, articles etc. contained on this website are the property of mixinglessons.com. You may not modify, copy, alter or use for any commercial purpose, the materials on this website without gaining prior permission from mixinglessons.com Mixinglessons.com cannot guarantee the accuracy of the website’s content, and its content may be updated or altered without notice. As such, mixinglessons.com will not be liable for any damages brought about by use of its website or its website’s content.

Blog:
When posting comments on this website’s blog, you agree not to post offensive, damaging, derogatory, defamatory, illegal, abusive, discriminatory or misleading information or content.

Online Courses Terms of Service

Our online course is sold via the Teachable platform. Our terms for courses purchased on the Teachable platform can be found here, and the Teachable platform’s terms can be found here.

Mix Foundations Terms of Service

The Mix Foundations service offered by mixinglessons.com is subject to the following terms and conditions:

Services:
As described on the Mix Foundations page of this website, the service offered is the audio mixing of your song, and the creation of a written report detailing the process of mixing the song.

Submission of tracks:
The tracks to be mixed should be provided as either WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz and a bit depth of either 16bit, 24bit, or 32 bit float. All of the tracks should be the same length so that when each track is set to start from the same point, all of the tracks play in time. Only audio tracks can be accepted. Accordingly, midi tracks should be bounced as audio files. Tracks should not peak above 0dBFS.

Process:

The process for fulfilling the work is as follows:

  • To begin, please fill in the Mix Foundations intake form.
  • I will contact you with a PayPal invoice for payment, a link to upload your files to my Google Drive account, and the estimated date that you will receive your mixed song and written report.
  • Upon receipt of cleared payment, I will mix your song and write a report detailing all processing that has been carried out to mix your song.
  • I will then email you a link to download your mixed song, and written report.

Revisions:
Revisions are not included in this service.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. There is no VAT to pay.

Delivery:
Your mixed song and written report will be sent to you digitally via Google Drive.

Delivery Charges:
There are no charges to pay for delivery.

Digital Files:
Your mixed song will be sent as a stereo WAV file (44.1kHz / 16 bit). Your written report will be in PDF format.

Time Scale:
You will be provided with an estimated time of completion upon hiring me to provide this service.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the mixing of recordings of a client’s own material, and the creation of a custom written report, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the final mixed song and written report. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mix and written report that you receive. In the unlikely event that you are dissatisfied, please contact me by sending an email to alex@mixinglessons.com so that we can work to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk

Mix Feedback Terms of Service

The Mix Feedback service offered by mixinglessons.com is subject to the following terms and conditions:

Services:
As described on the Mix Feedback page of this website, the service offered is written feedback on the way that you have mixed a song.

Submission of tracks:
The track that you would like feedback on should be an audio file, in a lossless format like WAV or AIFF, ideally stereo, with a sample rate of at least 44.1kHz and a bit depth of at least 16 bits.

Process:

The process for fulfilling the work is as follows:

  • To begin, please fill in the Mix Feedback intake form.
  • I will contact you with a PayPal invoice for payment, a link to upload your audio file to my Google Drive account, and the estimated date that you will receive your written feedback.
  • Upon receipt of cleared payment, I will analyse your song and write a written report detailing the strengths and weaknesses of your mix, and guidance on how to improve your mix.
  • I will then email you the written report as an email attachment.

Revisions:
Revisions are not included in this service.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. There is no VAT to pay.

Delivery:
Your written feedback will be sent to you digitally as an attachment within an email.

Delivery Charges:
There are no charges to pay for delivery.

Digital Files:
Your written feedback will be in PDF format.

Time Scale:
You will be provided with an estimated time of completion upon hiring me to provide this service.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the providing of written feedback on a client’s own material, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the written feedback. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mix and written report that you receive. In the unlikely event that you are dissatisfied, please contact me by sending an email to alex@mixinglessons.com so that we can work to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk

 

Album Accelerator Terms of Service

The Album Accelerator service offered by mixinglessons.com is subject to the following terms and conditions:

Services:
As described on the Album Accelerator page of this website, the service offered is a combination of the Mix Foundations, Mix Feedback and Mastering services, carried out over 3 stages:

Mix Foundations: the audio mixing of your song, and the creation of a written report detailing the process of mixing the song.

During mixing, your tracks will receive:

  • Management of individual track levels & pan positions
  • Equalisation
  • Compression
  • The use of reverb and or delay
  • Automation of levels, panning & plugins
  • The use of other forms of processing where appropriate, e.g. saturation, tape emulation, summing, etc.
  • The creation of a written report detailing all work carried out to mix your song.

Mix Feedback: written feedback on the way you have mixed each of the songs in your project.

Mastering: stereo mastering of each of the songs on your release.

During Mastering, your stereo audio files will receive:

  • Equalization
  • Compression (where appropriate)
  • Optimization of loudness
  • Optimization of peak levels
  • Reduction / removal of clicks and pops where possible
  • Application of fades where required
  • Dithering
  • Creation of CD quality WAV files

Process:

The process for fulfilling the work is as follows:

  • To get started, please complete the Album Accelerator intake form.
  • Once I’ve received your form, I’ll send you a PayPal invoice for payment along with a link to upload your files to my Google Drive account.
  • After your payment has cleared, I’ll mix your chosen song and create a detailed mix report explaining all the steps I took to mix your track. This report will serve as a guide for you to follow when mixing the rest of your songs. You’ll receive a link to download both the mixed song and the written report.
  • Next, you’ll mix your remaining songs using the guidance provided. As you complete each mix, you can upload it to Google Drive and let me know when you’d like feedback. You’re welcome to send the songs one at a time or all together — whichever suits your workflow best. I’ll provide written feedback on each mix via email, so you can refine and improve your tracks accordingly.
  • Once you’re happy with your mixes, upload them all to Google Drive and email me to request mastering. Please note that all tracks are mastered together in one session to ensure consistency across your release — songs can’t be mastered separately.
  • I’ll then master your project and send you the final, release-ready files.

Submission of tracks for Mix Foundations phase:
The tracks to be mixed should be provided as either WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz and a bit depth of either 16bit, 24bit, or 32 bit float. All of the tracks should be the same length so that when each track is set to start from the same point, all of the tracks play in time. Only audio tracks can be accepted. Accordingly, midi tracks should be bounced as audio files. Tracks should not peak above 0dBFS.

Submission of tracks for Mix Feedback phase:
The tracks that you would like feedback on should be provided as audio files, in a lossless format like WAV or AIFF, stereo, with a sample rate of at least 44.1kHz and a bit depth of at least 16 bits.

Submission of tracks for the Mastering phase:
All audio files should be provided in WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz, and a bit depth of either 16bit, 24bit, or 32 bit float. It is recommended to use the audio files’ original sample rate and bit depth.

Delivery:

  • To download your mixed song and written report in the Mix Foundations phase of this service, you will receive a link via email to download the song and written report from my Google Drive account.
  • Your Mix Feedback reports will be sent to you in PDF format via email as an attachment.
  • To download your mastered tracks, you will receive a link via email to download the files from my Google Drive account.

Digital Files:

  • Mixes will be sent as a stereo WAV file at their original sample rate and bit depth.
  • Masters will be sent as a stereo WAV file (44.1kHz / 16 bit).
  • Written reports will be in PDF format.

Delivery Charges:
There are no charges to pay for delivery.

Revisions:
Revisions are not included in the Mix Foundations and Mix Feedback phases of this service. Two rounds of revisions are included in the Mastering phase of this service.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. There is no VAT to pay.

Time Scale:
The timeline for the project is agreed at the start of the project.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the mixing of recordings of a client’s own material, the creation of a custom written report, feedback on a client’s own mixes, and the mastering of a client’s own songs, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the final mastered files. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mix and written report that you receive. In the unlikely event that you are dissatisfied, please contact me by sending an email to alex@mixinglessons.com so that we can work to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk

Mixing Terms of Service

The Mixing service offered by mixinglessons.com is subject to the following terms and conditions:

Services:
As described on the Mixing page of this website, the service offered is the audio mixing of your track.

During mixing, your tracks will receive:

  • Management of individual track levels & pan positions
  • Equalization
  • Compression
  • The use of reverb and or delay
  • Automation of levels, panning & plugins
  • The use of other forms of processing where appropriate, e.g. saturation, tape emulation, summing, etc.

Please note that this service does not include the editing of your tracks. As such, processes like vocal tuning, pitch correction, comping of multiple takes, timing correction, etc, are not included.

Submission of tracks:
All tracks should be provided in WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz, and a bit depth of either 16bit, 24bit, or 32 bit float. It is recommended to use the audio files’ original sample rate and bit depth. All of the tracks should be the same length so that when each track is set to start from the same point, all of the tracks play in time. Only audio tracks can be accepted. Accordingly, midi tracks should be bounced as audio files. Tracks should not peak above 0dBFS.

Process:

The process for fulfilling the work is as follows:

  • To begin, please fill in the Mixing intake form.
  • I will contact you with a PayPal invoice for payment, a link to upload your audio files to my Google Drive account, and the estimated date that you will receive your first version of the mix.
  • Upon receipt of cleared payment, an initial mix (version 1) will be created, and you will receive a link to download the audio file. You can then submit any changes or alterations that you would like to be made to the mix.
  • A second mix (version 2) will then be created to incorporate your feedback and you will receive a link to download the audio file. You may then submit a final list of changes that you would like to be made.
  • The final mix (version 3) will be created to incorporate your feedback and you will receive a link to download the final completed audio file.

Revisions:
This service includes two rounds of revisions. All requirements for the first round of revisions should be sent as one single list. All requirements for the second round of revisions should be sent as another single list. Further requests cannot be added after each list of revisions has been requested.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. There is no VAT to pay.

Delivery:
All mixes will be sent to you digitally via Google Drive. If multiple songs are being mixed, all mixes will be delivered at the same time during each stage of the process. For example, the first version of each mix within a project will be sent at the same time. Mixes will not be sent individually or separately to the other songs being mixed as part of the same project.

Delivery Charges:
There are no charges to pay for delivery.

Digital Files:
The files sent to you will be stereo WAV files with their original sample rate and bit depth, unless you request otherwise.

Time Scale:
The time taken for completion is dependent on the size of the project. You will be provided with an estimated time of completion upon hiring me to mix your tracks.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the mixing of recordings of a client’s own material, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the final mixes of the songs to the client. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mixes or masters that you receive. In the unlikely event that you are dissatisfied, please contact me immediately by sending an email to alex@mixinglessons.com so that we can work together to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk

Mastering Terms of Service

The Mastering service offered by mixinglessons.com is subject to the following terms and conditions:

Services:
As described on the Mastering page of this website, the service offered is the mastering or Stem Mastering of your track.

During Mastering, your stereo audio file will receive:

  • Equalization
  • Compression (where appropriate)
  • Optimization of loudness
  • Optimization of peak levels
  • Reduction / removal of clicks and pops where possible
  • Application of fades where required
  • Dithering
  • Creation of CD quality WAV files

During Stem Mastering, your stems will receive:

  • Equalization of stems
  • Compression of stems (where appropriate)
  • Optimization of overall track loudness
  • Optimization of overall track peak levels
  • Reduction / removal of clicks and pops where possible
  • Application of fades where required
  • Dithering
  • Creation of CD quality WAV files

Submission of tracks:
All audio files should be provided in WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz, and a bit depth of either 16bit, 24bit, or 32 bit float. It is recommended to use the audio files’ original sample rate and bit depth. In the case of Stem Mastering, all of the tracks for a song should be the same length so that when each track is set to start from the same point, all of the tracks play in time. Only audio tracks can be accepted. Accordingly, midi tracks should be bounced as audio files. Tracks should not peak above 0dBFS.

Process:

The process for fulfilling the work is as follows:

  • To begin, please fill in the Mastering intake form.
  • I will contact you with a PayPal invoice for payment, a link to upload your audio files to my Google Drive account, and the estimated date that you will receive your first version of the master.
  • Upon receipt of cleared payment, an initial master (version 1) will be created, and you will receive a link to download the audio file. You can then submit any changes or alterations that you would like to be made to the master.
  • A second master (version 2) will then be created to incorporate your feedback and you will receive a link to download the audio file. You may then submit a final list of changes that you would like to be made.
  • The final master (version 3) will be created to incorporate your feedback and you will receive a link to download the final completed audio file.

Revisions:
This service includes two rounds of revisions. All requirements for the first round of revisions should be sent as one single list. All requirements for the second round of revisions should be sent as another single list. Further requests cannot be added after each list of revisions has been requested.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. There is no VAT to pay.

Delivery:
All masters will be sent to you digitally via Google Drive. If multiple songs are being mastered, all masters will be delivered at the same time during each stage of the process. For example, the first version of each master within a project will be sent at the same time. Masters will not be sent individually or separately to the other songs being mastered as part of the same project.

Delivery Charges:
There are no charges to pay for delivery.

Digital Files:
The files sent to you will be Stereo WAV with a sample rate of 44.1kHz and a bit depth of 16 bits unless you request otherwise.

Time Scale:
The time taken for completion is dependent on the size of the project. You will be provided with an estimated time of completion upon hiring me to master your tracks.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the mastering of a client’s own material, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the final masters of the songs to the client. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mixes or masters that you receive. In the unlikely event that you are dissatisfied, please contact me immediately by sending an email to alex@mixinglessons.com so that we can work together to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk