The online mixing and mastering services offered by mixinglessons.com are subject to the following terms and conditions:

Services:
As described on the mixing page of this website, the service offered is the audio mixing of your tracks.

During mixing, your tracks will receive:

• Equalisation
• Compression
• Management of individual track levels & pan positions
• Automation of levels, panning & plugins where appropriate
• The use of reverb and or delay where appropriate
• The use of other forms of processing like saturation, tape emulation and analogue summing where appropriate

Please be aware that your tracks WILL NOT receive vocal tuning, pitch correction or comping of multiple takes. Your tracks will not receive timing corrections unless otherwise agreed prior to the commencement of mixing.

During stereo mastering and stem mastering, your tracks will receive:

• Equalisation
• Compression
• Management of individual levels
• Optimisation of levels across the project
• Optimisation of peak level to ensure the lowest risk of clipping on streaming platforms
• Reduction/removal of clicks and pops where possible
• Addition of fades where required

Submission of tracks:
For mixing, all tracks should be provided as either WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz and a bit depth of either 16bit, 24bit, or 32 bit float. All of the tracks should be the same length so that when each track is set to start from the same point, all of the tracks play in time. Only audio tracks can be accepted. Accordingly, midi tracks should be bounced as audio files. Tracks should not peak above 0dBFS.

For mastering, stereo files for each completed mix should be provided as either WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz and a bit depth of either 16bit, 24bit, or 32 bit float. Tracks should not peak above 0dBFS.

For stem mastering, stereo files for each instrument group should be provided as either WAV or AIFF format. All tracks should have a sample rate of between 44.1kHz and 96kHz and a bit depth of either 16bit, 24bit, or 32 bit float. Tracks should not peak above 0dBFS.

Process:

The process for fulfilling the work is as follows:

• You will first receive a PayPal Invoice for the project, and you can send your files via any online file transfer platform e.g. Drop Box, Google Drive, etc.
• Upon receipt of cleared payment, an initial mix or master (version 1) will be created and you will be sent a link to download the file. You can then submit any changes or alterations that you would like to be made to the mix.
• A second mix or master (version 2) will then be created to incorporate your feedback and a link will be sent to you to download the song. You may then submit a final list of changes that you would like to be made.
• The final mix or master (version 3) will be created to incorporate your feedback and a link will be sent to you to download the final completed files.
• If I am mixing and mastering your project, I will first mix the songs and complete both rounds of revisions. I will then master the mixes and these will also receive two rounds of revisions.

Revisions:
All requirements for the first round of revisions should be sent as one single list. All requirements for the second round of revisions should be sent as another single list. Further requests cannot be added after each list has been sent.

Payment:
Payment will be made via a PayPal invoice, which can be paid using your PayPal account, or credit/debit card. PayPal invoices can be raised in the currency of your choice. There is no VAT to pay.

Delivery:
All songs will be sent to you digitally via a file transfer service such as DropBox or Google Drive. All songs for the project will be delivered at the same time during each stage of the process. Songs will not be sent individually or separate to the other songs which are being mixed or mastered as part of your project.

Delivery Charges:
There are no charges to pay for delivery.

Digital Files:
The files sent to you to review your mixes will be stereo WAV files. Your final files will be stereo WAV files, unless you request otherwise.

Time Scale:
The time taken for completion is dependent on the size of the project. You will be provided with an estimated time of completion upon hiring me to mix / master your tracks.

Cancellation:
In accordance with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, contracts for the supply of goods which are personalised are exempt from the right to cancel. Because the service offered by mixinglessons.com involves the mixing of recordings of a client’s own material, the contract cannot be cancelled.

Duration of Contract:
The contract has no specific minimum or maximum duration. The contract shall remain in continuation until the delivery of the final mixes of the songs to the client. At this point, the contract shall be considered to have been fulfilled.

Fulfilling Our Contract:
It is my responsibility to supply you with goods that meet your consumer rights. In the unlikely event that you feel that I have not met my obligation, please contact me so that we can work towards a resolution.

Complaint Handling Policy:
It is my upmost priority that you are satisfied with the mixes or masters that you receive. In the highly unlikely event that you are dissatisfied, please contact me immediately by sending an email to alex@mixinglessons.com so that we can work together to resolve the matter.

Alternative Dispute Resolution:
In an instance where a consumer would like a neutral third party to handle a dispute, they can use The European Online Dispute Resolution Platform:
Website: http://ec.europa.eu/consumers/odr/
Email: odr@tsi.org.uk